Legal
Terms & Conditions
Last updated: 02 August 2026
1. Introduction
These Terms govern your use of the booking and information services made available on this website by the clinic operating it ("the Clinic"), powered by the GlowFlow platform. By making a booking, creating an account or using any feature of the site, you agree to these Terms.
2. Bookings & deposits
All bookings are subject to availability and confirmation by the Clinic. A deposit may be required to secure your appointment. Deposits are credited to the final treatment cost when you attend, and are forfeited for no-shows or cancellations made less than 24 hours before the appointment unless the Clinic agrees otherwise in writing.
3. Treatments & medical disclaimer
Information about treatments is provided for general guidance only and does not constitute medical advice. You must disclose relevant medical history, allergies, medications and pregnancy status before any treatment. The treating practitioner may decline a treatment where it is clinically inappropriate. Treatment outcomes vary between individuals and results cannot be guaranteed.
4. Pricing
Prices shown on this site are in South African Rand (ZAR), include VAT where applicable, and are valid at the time of display. Prices may change without notice. The price confirmed at the time of your booking applies to that booking.
5. Acceptable use
You agree not to misuse the site, attempt to gain unauthorised access to any account or system, submit false information, or use the site for any purpose that is unlawful or prohibited by these Terms.
6. Limitation of liability
To the extent permitted by South African law (including the Consumer Protection Act, 68 of 2008), neither the Clinic nor GlowFlow accepts liability for indirect or consequential loss arising from your use of the site. Nothing in these Terms limits liability that cannot be limited by law.
7. Governing law
These Terms are governed by the laws of the Republic of South Africa. Any dispute is subject to the non-exclusive jurisdiction of the South African courts.
8. Contact
Questions about these Terms should be addressed to the Clinic using the contact details shown on its public profile.